Good Queen Elisandra summoned forth her boldest knight and said, “Brave Christina, there is a nameless evil that lurks in the Cave of Seven Rivers. I bid you, ride forth and slay it that the land might be free of its stain.”
Christina was a most valiant knight, in joust or tourney or battle. She was feared and flattered and fawned upon in court, and her life was full… except for one small thing: Christina had never been sent on a quest. So it was with great excitement that she gathered her lance and sharpened her bec-de-corbin and rode forth.
The road was not uneventful.
When Christina stopped to fill her waterskin a warlock, struck by Christina’s noble face, cast a malevolent spell to ensnare her affections. But Christina bore a piece of the winding-shroud of St Jerome, and could not be harmed by such diabolical sorceries. She feigned enchantment and then struck the warlock’s head from his shoulders with her broadsword.
Then Christina met a great raven who told her of the Helm of Incendrius, which renders its owner invulnerable to flame. Christina followed the directions of the raven, and dug at the feet of a lightning-blasted oak tree. There indeed lay the Helm of Incendrius. Christina tied it to her pommel and went on.
There were more tales than I have time to tell – of giantesses, impossible rainstorms, mer-men, wingéd steeds, and other tests. Christina: scarred, dripping wet, footsore, but pure of heart, surpassed all trials and came at last to the Cave of Seven Rivers. After praying to Our Lady of Lourdes, she strode inside.
The dread beast was a dragon – cunning with the passage of ages, armoured with plates of adamant, with talon and tooth and deadly flame. But Christina bore the Helm of Incendrius and the flames did not touch her. Her valour was steel, and the great roars of the monster did not make her quail. Her breastplate was forged by the great dwarven queen Galasax and no claw could rend it. Her lance burned with white light… and she slew the fell beast.
Christina returned to the court with the head of the dragon and there was great rejoicing. Good Queen Elisandra celebrated her most valiant knight, and the dragon’s head was fixed to the castle gate, where forevermore it would give warning when enemies approached.
But then, next Tuesday…
Good Queen Elisandra summoned forth her boldest knight and said, “Brave Christina, there is reports of a new evil: a demon infests the Cotswolds. I bid you, ride forth and slay it that the land might be free of its stain.”
Christina said proudly, “Your Majesty, this I shall do.” In her heart she felt a great surety – she was the slayer of the dragon. This would surely be no challenge to such as mighty knight as she! So once more she gathered her lance and sharpened her bec-de-corbin, tied the Helm of Incendrius to her pommel and rode forth.
The road was much more eventful than Christina expected.
Firstly she was accosted by a pair of witches who desired to avenge their brother, the warlock. They ambushed Christina with curse and imprecation, and Christina had to fight more valiantly then ever before to finally slay the two and bury their hag-ridden bodies at a crossroad.
Then the great raven appeared again and told Christina of the Sword of Adamant – a sword quenched in the blood of a fallen archangel, and the only weapon that could harm the demon-queen of the Cotswolds. Accordingly, Christina dug to the heart of a mountain and found the sword, tied it to her baldric and rode on.
There were more tales than could fill half a lifetime: ghasts, drowned youths, curative plants, great curses, maddening songs, old men, cunning thieves, sad maidens, evil plots and a faithful hound, to name but a few. Christina cried out, “Why do you continue to challenge me? Am I not the slayer of the dragon? I have quested, I have been victorious! Why then am I still thwarted?”
A wise and ancient alchemist heard Christina’s words on the south wind and strode forth from her tent to meet the knight. She found Christina sharpening the ever-sharp Sword of Adamant, just for something to do. The alchemist sat down and made a pot of tea.
“Brave Christina, have you heard of the Spiral?”
“Yes, wise one, it is a line that circles ever outward, never meeting itself.”
“Beautifully said, bold knight. You’re in one.”
“I’m in a spiral? But I’m treading the most direct path to the Cotswolds.”
“I do not mean physically. The quest to slay the dragon was the first round of the spiral. Now you walk the second round, where the same challenges reoccur, but at a higher level. And when you have slain the demon queen, you will be ready to walk the third circle, which will be more challenging again.”
“You thought that this path was linear. Having slain the dragon, the challenges in your path were left far behind and would never come again.”
“Yes, wise one.”
“But know this: all things circle around – each time they are harder, but your might is greater each time and thus you will continue to triumph. Does that calm you?”
“Yes, wise one, it does. I thank you.”
And Christina, fortified by sage words and very good tea, rode forth once more to glory.
The moral of the story
Your progress as an entrepreneur is a spiral, not a linear path. If you accept that premise, it has important implications to your business.
Calm the fuck down
Since your progress follows a spiral, it doesn’t mean you’re doing something terribly wrong when an old long-solved problem reoccurs, probably much bigger than last time. Example: you clarify Who your bestest people are, which leads to lots of new visitors, which allows you to do more work and dig deeper into what you do, which leads to you not knowing Who your bestest people are anymore.
If you think of this as a linear process you’ll beat yourself up at this stage: “But I figured this out! Why doesn’t it work any more? I suck!” If you accept that this is a spiral, then you say, “Ah, here we are again. Sooner than I thought, actually.”
Of course, when you’re at the beginning of a spiral, the changes happen much faster. It can feel vertiginous to be reworking a strategy that seemed perfectly solid three weeks ago, but you now realise is totally inadequate. Again, that’s normal.
You can relax into this certainty: this has happened before, and it will happen again.
The expert on a pedestal
If you think of progress as linear, you tend to put people into two categories: People Who Have Gotten This Sorted (experts), and People Who Haven’t Gotten This Sorted (clueless). If you’re an expert you know everything you need to know, and if you’re clueless you know nothing.
There are so many ways that this is a dangerous dynamic.
Firstly, the experts have no room to learn in. When major change comes, as it always does, the expert suddenly looks… clueless. But they’re an expert! They’ve already Gotten This Sorted, right? The only possible explanation is that they’re a fraud! Boooooooo…
Secondly, they have no room to admit that things are hard. Because clearly the Land of Experts, which the clueless can only see as a glimmer on the horizon, is much more perfect than over here. If anyone in that glimmering Land of Experts isn’t gliding through it, then there’s something wrong with them.
Thirdly, experts are distant, alienated from the clueless. And that leads to worship instead of relationship. That’s a lonely and isolating place for the expert, and a desperate and unsatisfying one for the clueless.
Fourthly, worship is always followed by the inevitable tearing down of idols. Sometimes they haven’t even made a mistake and been too-harshly punished for it – sometimes we just want to see the statues come down.
There are more, this list just got too depressing.
In a spiral, everyone is close.
The experts are “people who are walking the spiral a few levels up from me”, and your clients are often “people who are walking the spiral a few levels down from me”. They might be close enough to hold hands, or further away – but still close enough to see and be seen, to build real relationships.
Since we’re all facing the same challenges at different levels, there’s no worship or contempt. There’s no desire to attack someone more successful when they stumble – hey, they’ve got more resources to use, but they’re facing bigger challenges! They might fail, or take a while to overcome that challenge.
When you’re designing your experiences with your clients, you can bring so much more honesty and vulnerability to it if you accept that we all experience and re-experience challenges. If you’re undergoing one right now – and you are, we both know it – it does not in any way invalidate the value you bring to other people.
You can talk about making money when you’re not making quite as much as you want to.
You can talk about relationships although you’re arguing with your kids again.
Because there are lesser challenges you’ve already overcome to get to these ones – you’re not making as much money as you want, but you are making some. You’re fighting with the kids, but within a framework of respect that doesn’t leave you shaking with rage afterward.
There are so many other benefits from spirals.
But since I’m already at 1600 words I should probably leave it here. Add your own thoughts in the comments on this idea: what does it make possible for you and your business?
Sick of being the lone hero on the rutted road? Then you need to have a look at The Provocateurs. It’s easier to travel the road with other adventurers, you know.